Contact us
Any questions? Need help? Write to us via the form or send an email to our support.
In case of a claim, please contact our Claims Management Service.
To contact support
By email[email protected]
Our opening hours
- Monday to Friday
- 09:00 AM to 12:00 PM - 02:00 PM to 05:00 PM
- (excluding public holidays and hours in mainland France)
- Each support request is processed within 48 business hours.
- Please note that our voice servers are not translated and are exclusively available in French.
To report a claim
By email[email protected]
By phone+33 5 86 85 01 09
Our opening hours24/7 assistance platform
Our addressVYV International Assistance,
3 Passage de la Corvette, 17000 La Rochelle, France
Fancy joining the adventure?
You have a question? An idea for collaboration? Or do you simply want to know more before getting started?
Contact Franck, our affiliate managerContact Franck